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Platform Terms & Conditions

Last updated: 27 February 2026

Entity: Little Way Studios Pty Ltd as trustee for Little Way Holdings Trust (ABN 83 213 012 011), trading as 'BeanRun'

Governing law: New South Wales, Australia

This agreement is divided into three parts:

  • Part A (All Users): Terms applying to all Platform users
  • Part B (Sellers/Cafes): Additional terms for Sellers/businesses with a Seller Account
  • Part C (Customers): Additional terms for Customers with a Customer Account

Part A — All Users

Eligibility

  • Users must be at least 16 years old. Users under 18 require parent/guardian consent.
  • Sellers/Cafes must be legal entities or individuals at least 18 years old.

Account Registration

  • You must provide accurate and current information when registering.
  • You are responsible for maintaining the security of your account and all activity under it.

Acceptable Use

  • You must not use the Platform for illegal or fraudulent activity, to infringe intellectual property, to distribute malware or spam, or to circumvent security measures.

Intellectual Property

  • BeanRun owns all Platform intellectual property.
  • You are granted a limited, non-exclusive, non-transferable licence to use the Platform for personal or internal business purposes.
  • Content you upload remains your property, but you grant BeanRun a worldwide, royalty-free licence to use it in connection with the Platform.

Privacy

  • Your use of the Platform is subject to our Privacy Policy.
  • You consent to data collection, use, and disclosure as described in the Privacy Policy.

Termination

  • BeanRun may suspend or terminate accounts for breach, suspected fraud, or inactivity.
  • You may terminate your account by contacting BeanRun.

Dispute Resolution

  • Disputes are subject to a 21-day negotiation period, then mediation, then court proceedings.
  • New South Wales law and courts apply.

Liability

  • BeanRun's liability is limited to the amount paid by you in the prior 12 months.
  • BeanRun is not liable for indirect or consequential loss.
  • The Platform is provided "as is".

Payments (All Users)

  • All payments are processed through Stripe Connect.
  • You authorise BeanRun to collect payments and distribute them to relevant parties.
  • Prices are in AUD unless otherwise stated.
  • BeanRun may charge Platform fees (a percentage of transaction value).

Part B — Sellers/Cafes

Seller Accounts

  • You must provide accurate business information including ABN/ACN, business name, and contact details.

Listings

  • You are responsible for the accuracy of menu items, pricing, and descriptions.
  • Listings must comply with Australian Consumer Law.

Orders

  • You must fulfil orders promptly and in accordance with listing descriptions.
  • You may reject orders only for legitimate reasons.

Payments

  • Payments are processed via Stripe Connect Express accounts.
  • BeanRun collects customer payments and distributes them to you minus Platform fees.
  • Payouts follow the standard Stripe schedule.

Platform Fees

  • Fees are as agreed — either commission-based or subscription model.
  • BeanRun may change fees with 30 days' notice.

Seller Obligations

  • Maintain valid food safety certificates.
  • Comply with all applicable food handling regulations.
  • Maintain adequate business insurance.

Termination

  • Either party may terminate the Seller account with 14 days' written notice.

Part C — Customers

Customer Accounts

  • You must provide accurate personal information and a valid payment method.

Ordering

  • Orders placed through the Platform are binding once confirmed.
  • You can cancel before the order deadline closes.

Payments

  • You are charged individually for your order via Stripe. No cash or IOUs.
  • Refunds are at BeanRun's discretion.

Customer Obligations

  • You must collect orders at the designated meeting point or cafe.
  • You must not hold BeanRun liable for the quality of cafe products.

Gifting

  • You may purchase coffee for other group members through the Platform ("Shout a Coffee").

Cancellation

  • You can cancel before the order lock deadline.
  • Post-lock cancellations are at BeanRun's discretion.
  • No refund is given for failure to collect an order.

General Provisions

  • Force Majeure: Neither party is liable for failure due to events beyond reasonable control.
  • Assignment: BeanRun may assign this agreement; you may not without consent.
  • Entire Agreement: This agreement supersedes all prior agreements.
  • Severability: If any provision is invalid, the remaining provisions continue in full force.
  • Currency: All amounts are in Australian dollars (AUD) unless otherwise agreed.